Facts

& Figures

The digitalisation of the financial sector is accelerating at a rapid pace. Innovation stems from fintechs and bigtechs, but also from the traditional banks and service providers themselves, and the Dutch financial sector is at the forefront. Here is an overview of the major trends.

DUTCH BANKS VS. THE BENCHMARK

How are the three leading Dutch banks ING, ABN AMRO and Rabobank performing compared to leading digital bank and industry example BBVA?

OSP Organisational Structures and Processes PP Product portfolio BVP Brand and value proposition

FINTECH: 7 DISRUPTIVE TRENDS

WHO’S IN THE LEAD?

Which executive is responsible for leading the strategy and execution of your firm’s digital transformation?

FOCUSSING ON THE RIGHT PROCESSES

Which business processes are the focus of your firm’s digital transformation?

FINANCIAL SERVICES FIRMS: INVESTMENT FOCUS

Financial institutions invest more in blockchain, container technology and machine-learning than other companies.

FINTECH & BIGTECH AIM FOR THE BIG BUCKS

Fintech en big tech world-wide are focusing on higher ROE segments.

Big tech and fin tech focus area ($2.4 trillion reveneu = 45% of total reveneu pool)

Source: Global Banking Pools, 2019.

Innovation: the impact

Machine learning models improve the identification of the riskiest potential customers by 35% more accurately

Source: McKinsey, 2019

of leading banks have partnered with a fintech

Source: McKinsey, 2019

of IT spending in the financial services industry concerned digital transformation in 2019

ALL-IN ON INNOVATION

Fintechs invest far more of their annual budget on innovation than banks.

Source: McKinsey, 2019.

SAVINGS OPPORTUNITIES IN THE FINANCIAL SECTOR

Digitalising non-differentiating activities can improve return on equity by 60 to 100 bps.

Source: McKinsey Cost Tool Box Benchmarking and Finance Retail Cost Benchmark, 2019

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