


Facts
& Figures
The digitalisation of the financial sector is accelerating at a rapid pace. Innovation stems from fintechs and bigtechs, but also from the traditional banks and service providers themselves, and the Dutch financial sector is at the forefront. Here is an overview of the major trends.
DUTCH BANKS VS. THE BENCHMARK
How are the three leading Dutch banks ING, ABN AMRO and Rabobank performing compared to leading digital bank and industry example BBVA?






OSP Organisational Structures and Processes PP Product portfolio BVP Brand and value proposition
FINTECH: 7 DISRUPTIVE TRENDS







WHO’S IN THE LEAD?
Which executive is responsible for leading the strategy and execution of your firm’s digital transformation?
FOCUSSING ON THE RIGHT PROCESSES
Which business processes are the focus of your firm’s digital transformation?
FINANCIAL SERVICES FIRMS: INVESTMENT FOCUS
Financial institutions invest more in blockchain, container technology and machine-learning than other companies.
FINTECH & BIGTECH AIM FOR THE BIG BUCKS
Fintech en big tech world-wide are focusing on higher ROE segments.

Big tech and fin tech focus area ($2.4 trillion reveneu = 45% of total reveneu pool)
Source: Global Banking Pools, 2019.
Innovation: the impact

Machine learning models improve the identification of the riskiest potential customers by 35% more accurately
Source: McKinsey, 2019

of leading banks have partnered with a fintech
Source: McKinsey, 2019

of IT spending in the financial services industry concerned digital transformation in 2019
Source: Forrester, 18 February 2020
ALL-IN ON INNOVATION
Fintechs invest far more of their annual budget on innovation than banks.
Source: McKinsey, 2019.
SAVINGS OPPORTUNITIES IN THE FINANCIAL SECTOR
Digitalising non-differentiating activities can improve return on equity by 60 to 100 bps.

Source: McKinsey Cost Tool Box Benchmarking and Finance Retail Cost Benchmark, 2019
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